Sales Development Representative

Description

The ROSEN Group is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly grown and continues to do so. The international technology group consists of a team of more than 4,000 employees operating in more than 120 countries. You can be a part of securing the safe supply of energy to people and businesses across the globe and help us all move towards an attainable and sustainable future.  It is our ambition, above anything else, to contribute to a world where critical infrastructure and the supply of energy is not only efficient, but also protected and reliable.  

ROSEN is looking for a Sales Development Representative that will be based in Mexico City or Veracruz. This position reports directly to the Head of Business Development, North America and will be a part of the Business Development team.  

The SDR supports early-stage opportunity development for Proficient Integrity Diagnostics (North America) by conducting market research, identifying target accounts, mapping stakeholders, qualifying leads, and maintaining CRM data to strengthen the sales pipeline.

Working closely with Business Development Managers (BDMs), the SDR provides customer and market intelligence, develops account profiles, and identifies leads aligned with business priorities. The role also collaborates with Pricing Managers, Sales Managers, and Key Account Managers to ensure opportunities are properly researched, qualified, documented, and handed off to the sales team. The position supports Sales and Business Development by ensuring opportunities are well-qualified and sales ready. While primarily supporting the Proficient Integrity Division (PID), the SDR may also assist other business divisions as needed and capacity allows.

What will I be doing?

Market Research & Opportunity Identification
•    Conduct research on customers, operators, assets, market segments, and industry trends to identify new business opportunities and growth areas across North America.
•    Analyze customer, competitor, regulatory, and market information to support business development strategies and opportunity creation.
•    Prepare account and market intelligence to assist Business Development Managers in targeting and prioritizing growth opportunities.

Account Profiling & Stakeholder Mapping
•    Develop detailed customer profiles, including asset portfolios, service history, business needs, and existing vendor relationships.
•    Identify and map key stakeholders, decision-makers, influencers, procurement contacts, and potential customer champions.
•    Maintain organized and accurate account intelligence within CRM and business development systems.

Lead Generation & Qualification
•    Generate and identify potential leads through market research, industry events, marketing campaigns, referrals, and business development initiatives.
•    Qualify leads using established frameworks and assess customer fit, opportunity potential, urgency, and strategic alignment.
•    Prioritize and route qualified opportunities to Business Development Managers, Sales Managers, or Key Account Managers.

CRM Management & Reporting
•    Maintain accurate and complete lead, customer, and opportunity records within CRM systems.
•    Support lead tracking, pipeline visibility, reporting, conversion analysis, and overall data quality.
•    Ensure compliance with established business development processes and documentation standards.

Sales & Business Development Support
•    Prepare actionable handoff packages containing customer background, stakeholder information, qualification results, opportunity rationale, and recommended next steps.
•    Collaborate with Sales Managers, Key Account Managers, and Business Development Managers to coordinate opportunity ownership and follow-up activities.
•    Contribute research and intelligence to opportunity plans, sales enablement materials, and go-to-market initiatives.

Market Intelligence & Continuous Improvement
•    Monitor customer activity, industry developments, competitor actions, and market conditions to identify emerging opportunities and risks.
•    Provide market and competitive intelligence to support strategic decision-making and opportunity prioritization.
•    Track business development performance metrics and contribute to the continuous improvement of lead generation, qualification, and opportunity management processes.

What are we looking for?

Capabilities
•    Strong research and analytical capability, with the ability to collect, organize, interpret, and communicate customer, market, and competitive information. 
•    Strong commercial curiosity and ability to identify potential opportunity signals from customer activity, market dynamics, regulatory triggers, and competitive movement. 
•    Effective communication skills, including the ability to conduct professional outreach, prepare concise customer profiles, and summarize opportunity rationale clearly. 
•    High level of structure, discipline, and attention to detail, particularly in CRM documentation, lead qualification, and stakeholder mapping. 
•    Ability to work collaboratively within a matrixed organization, supporting Business Development, Sales, Key Account Management, Marketing, and Commercial Strategy stakeholders. 
•    Understanding of early-stage sales and business development processes, including lead generation, qualification, nurturing, and handoff. 
•    Ability to distinguish between market interest, potential leads, qualified opportunities, and Sales-ready opportunities. 
•    Strong organizational skills, with the ability to manage multiple target accounts, research streams, and follow-up activities simultaneously. 
•    Professional persistence and customer orientation, with the ability to support proactive outreach while respecting Sales and account ownership boundaries. 
•    Ability to operate within a structured BD operating model while contributing to continuous improvement of lead generation and qualification processes.

Additional Qualifications or Skills

Experience & Skills
•    Minimum of one (1) to two (2) years of experience in sales development, inside sales, business development support, market research, customer development, commercial analysis, marketing, or a related commercial function. 
•    Experience supporting B2B sales, technical services, industrial services, energy infrastructure, asset integrity, or related markets is considered an asset. 
•    Demonstrated experience conducting account research, stakeholder identification, lead qualification, or outbound prospecting activities. 
•    Familiarity with CRM systems, lead tracking, pipeline management, and data quality requirements. 
•    Working knowledge of sales qualification methodologies such as BANT, MEDDIC, CHAMP, or equivalent frameworks is considered an asset. 
•    Strong written and verbal communication skills, including the ability to prepare clear account summaries, lead notes, and handoff documentation. 
•    Expert to proficient in standard analytical and collaboration tools, including Microsoft Excel, Word, PowerPoint, Teams, SharePoint, OneNote, CRM, and Co-pilot platforms. 
•    Ability to work independently while maintaining close alignment with Business Development Managers, Pricing Managers, Sales Managers, and Key Account Managers. 
•    Bachelor’s degree in Business, Marketing, Engineering, Economics, Communications, or a related field is preferred. 
•    Equivalent commercial, technical, or industry experience may be considered.
•    Must be fluent in English

Our Offer

ROSEN Mexico offers an exceptional working environment, salary commensurate with experience and incredible benefits package.

Local Veracruz or Mexico City area applicants only, relocation and/or sponsorship not available.  
No agency solicitations.