Quality & Best Practice Specialist

DESCRIPTION

ROSEN is a leading privately owned company established in 1981. Over the last 4 decades, ROSEN has grown rapidly and is today a worldwide technology group that operates in more than 120 countries with almost 4000 employees. We offer sophisticated and highly innovative products and services to the oil and gas and other engineering industries.

ROSEN Canada is the leading provider of Asset Integrity Services to clients throughout Canada. We work collaboratively to get the job done, recognizing that each person is integral to meet the needs of our clients and to continue to be a leader in what we do.

ROSEN is looking for a permanent full-time Quality & Best Practice Specialist based in Calgary. This position reports directly to the Head of Quality & Best Practice and will be part of the Quality, Best Practice & Training Team.

The Quality & Best Practice Specialist supports all ROSEN functions in all aspects of the Integrated Management System (IMS) as it relates to Quality and ISO 9001:2015, as well as leads or participates in continuous improvement projects with their expertise in continuous improvement methods and/or tools.
 

Responsibilities:

Quality
•    Performs internal audits of the IMS Quality elements.
•    Provides expertise on the ROSEN IMS Quality elements and ISO 9001:2015 requirements.
•    Guides and assists personnel to apply the ROSEN IMS in day-to-day activities.
•    Leads or participates in Quality Incident investigations and Root Cause Analysis.
•    Collects and analyzes data to monitor key performance indicators (KPI).
•    Leads by example.

Best Practice
•    Participates in or leads continuous improvement projects.
•    Provides expertise on continuous improvement methods and/or tools.
•    Guides and assists personnel to apply management of change and continuous improvement methods and/or tools.

General
•    Plans, executes and closes assigned projects.
•    Plans and executes day-to-day tasks.
 

REQUIREMENTS

•    Interpersonal and team skills
•    Continuous improvement and practical problem-solving skills and experience (Lean, Six Sigma, etc.)
•    Creativity, Process and Analytical thinking skills
•    Able to train, coach and mentor others
•    Translate messages to fit the audience
•    Able to apply project management techniques
•    Presentation skills including the ability to effectively communicate across all management and organizational levels
•    Moderation, Auditing and Problem Analysis Skills, preferably Project Management and Team Leading skills
•    Process and interface understanding/thinking, comprehension of complex contexts
•    Excellent Microsoft Office 365 Skills, Word, Excel, PowerPoint, Teams, SharePoint.
•    Must have valid work authorization in Canada

Qualification or Skills:

•    Preferably a Bachelor’s degree in STEM discipline, Business Administration or Business Informatics
•    Minimum 3 years’ experience as an Internal Auditor of a Quality Management System (QMS) certified as compliant to ISO 9001:2015.
•    Minimum of 3 years work experience with ROSEN or in an industrial- or consulting company
•    Excellent written and spoken English skills
•    Experience in project management and group moderation
•    Experience working with an integrated Management System an asset.
•    Work experience in an industrial, service- or consulting company; multi-national company work expertise an asset
•    Basic understanding of an ISO 9001 QMS or ROSEN’s IMS (organizational structure and processes)
•    Basic understanding of ROSEN’s or general Integrity Engineering and/or In-line Inspection technology, technology, service and product portfolio an asset.
•    Good knowledge of ROSEN’s internal business software environment and its functionalities.
 

OUR OFFER

ROSEN Canada offers an exceptional working environment, salary commensurate with experience and a competitive benefits package.